Skip to content
FreightTruth

Privacy Policy

Effective Date: March 14, 2026

FreightTruth ("we," "us," or "our") operates the FreightTruth platform at freighttruth.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

By using FreightTruth, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide

When you sign up for early access or interact with our platform, we may collect:

  • Contact information — name, email address, phone number, company name
  • Fleet profile data — fleet size, operation type, telematics providers, current TMS, operational challenges, and additional requirements
  • Communications — any messages or feedback you send to us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • Usage data — pages visited, features used, time spent on pages, referring URLs
  • Device information — browser type, operating system, screen resolution
  • Analytics data — we use Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymized data including page views, session duration, and approximate geographic location. You can learn more about how Google uses this data at Google's Privacy Policy.

Cookies and Tracking

We use cookies and similar technologies for:

  • Analytics cookies — Google Analytics uses cookies to distinguish unique users and track sessions. These cookies do not collect personally identifiable information.
  • Essential cookies — theme preferences (light/dark mode) stored in your browser's local storage

We do not use advertising cookies or sell your data to third parties.

How We Use Your Information

We use the information we collect to:

  • Provide and improve the FreightTruth platform
  • Process your early access registration
  • Communicate with you about product updates, features, and service announcements
  • Understand usage patterns to improve our service
  • Respond to your inquiries and support requests
  • Ensure the security and integrity of our platform

Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

  • Service providers — third-party services that help us operate our platform (e.g., hosting, analytics), subject to confidentiality obligations
  • Legal requirements — if required by law, regulation, legal process, or governmental request
  • Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to affected users

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Early access registration data is retained for the duration of your relationship with FreightTruth.

You may request deletion of your data at any time by contacting us at info@freighttruth.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encrypted data transmission (HTTPS/TLS)
  • Access controls and authentication
  • Regular security reviews

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data
  • Portability — request your data in a structured, machine-readable format
  • Opt-out — unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at info@freighttruth.com. We will respond to your request within 30 days.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

If you are located in the European Economic Area, our legal basis for processing your personal information is your consent (provided when submitting forms) and our legitimate interest in improving and operating our service.

Third-Party Services

Our platform integrates with or links to third-party services. These services have their own privacy policies, and we encourage you to review them:

When you connect telematics providers (such as Samsara) through FreightTruth, the data synced from those providers is governed by their respective privacy policies in addition to ours.

Children's Privacy

FreightTruth is a business-to-business platform designed for commercial trucking fleet operations. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date" above.

We encourage you to review this policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@freighttruth.com

FreightTruth freighttruth.com